vibeport Terms of Service

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Welcome to vibeport. These Terms of Service ("Terms") govern your access to and use of the vibeport website, mobile platform, products, and customer support services. By visiting our site or completing a purchase, you accept and agree to be bound by these Terms.

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1. Acceptance of Terms

By accessing or using any service offered by vibeport, you confirm that you have reviewed, comprehended, and consent to abide by these Terms together with all applicable federal, state, and local laws and regulations of the United States. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: You must be at least 18 years of age or have reached the legal age of majority in your state of residence to place orders on this website.
• Prohibited Conduct: You agree to use our platform exclusively for lawful, personal, and non-commercial purposes. You must not:
  • Participate in fraudulent activity or submit false orders;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without authorization;
  • Attempt to breach site security, data infrastructure, or user accounts;
  • Resell vibeport products for commercial gain without express written authorization.
• Account Security: You bear responsibility for safeguarding the confidentiality of your account credentials and for all activity that occurs under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We strive to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Nevertheless, typographical errors or inventory discrepancies may occasionally arise.
• Price & Order Corrections: Should an obvious pricing or typographical error occur, vibeport may correct the mistake and modify or cancel any affected orders prior to shipment, issuing a full refund for any amount charged.
• Perishable Goods: Minor variations in weight, appearance, or ripeness may naturally occur for fresh or perishable items. Allergen information is provided for reference; customers with severe allergies should review product packaging labels carefully.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website is contingent upon product availability and order verification. We may limit order quantities or cancel orders suspected of fraudulent activity or terms violation.
• Payment Processing: All payments are encrypted using SSL/TLS encryption and processed through PCI-DSS compliant payment gateways. Full payment is required prior to order dispatch.
• Order Modifications & Cancellations: Requests to cancel or update an order must be submitted within 1 hour of order placement by contacting [email protected]. Once an order has entered dispatch processing, it cannot be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on vibeport's platform — including text, graphical designs, logos, software, product branding, and trade names — is the exclusive property of vibeport and protected by international copyright, trademark, and intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed under applicable law, vibeport will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. The total liability of vibeport for any claim connected to a transaction will not exceed the amount you paid for the specific products or services giving rise to that claim.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict of law rules. Any dispute or claim stemming from these Terms or your purchase should first be presented to vibeport's support team for informal resolution.

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9. Changes to These Terms

vibeport may revise or update these Terms at any time. Significant changes will be announced by publishing the updated terms on our website. Your continued use of our website or services after any updates take effect signifies your acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: vibeport
• Customer Support Email: [email protected]
• Customer Support Phone: 19152832905
• Physical Business Address: 12639 Mark Twain Ave, El Paso, TX 79928, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST